Payment and Delivery


For over seas purchasers, the price advertised might not be the same price charged to the credit card account due to exchange rate functions. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed.


Prices as stated are in New Zealand dollars and are inclusive of 12.5% New Zealand Goods & Service Tax(GST). Please contact us via e-mail if you would like a shipping quote to international destinations. We reserve the right to make price changes at our discretion.

Our website uses a secure server to process your payments. We regret that products contaning benzylpiperazine cannot be shipped to some countries.

Payment is accepted online via: Visa or MasterCard or you can call us on 09 3601133 and we can take your credit card instructions over the phone or you can do internet payments straight into our account.

Our online payment system is secured by a 128-Bit SSL certificate and processed by the Paypro Payment Gateway.

CVC2 Verification

Some banks requires that you use you enter a CVC2 verification, this is the 3 digit code found physically printed on the BACK of your credit card, often to the right of the number itself.


There is a delivery charge with every order. The standard delivery charge is $3.

If ordered before 10am Monday-Thursday, goods will be delivered to any city areas the next day ( you must sign for the goods ). Rural areas may take extra time. If ordered on Friday, Saturday or Sunday, goods will be delivered to any city areas on the following Monday or Tuesday.

Delivery is dependent upon the performance of our courier company so delivery timeframes are beyond our control. We have selected the best company we know to ensure prompt delivery.

Please inspect product packaging on receipt from the courier. If for any reason your goods arrive with damaged packaging you must ensure the damage is noted by the courier, and advise us by e-mail or fax within 3 days.

You must notify us strictly within 3 days of receiving your order if there is any product damage inside the packaging. We will advise you what to do to get the goods back to us. We will send you a replacement as soon as possible, once we have received the goods back from you.

Our products are dispatched as soon as payment has been received. Shipping time will depend your on your location. Contact us if you would like to discuss delivery to suit your requirements. We allow 2-3 working days for New Zealand. For International orders allow 7-14 days for deliveries.

We cannot deliver goods to PO Boxes.

Product prices shown on this website do not include delivery.

For International Customers Only

International customers to this site warrant, understand and agree to the following:

- Customers will be liable for any customs, duties, or tariffs for their destination country
- Customers understand that if customs impounds the goods sent from us, charges / cost of goods will not be refunded
- Customers understand that if the goods are returned to us, the customer will be charged for shipping charges (to the customer and back to us).

International delivery
We use DHL for international delivery. You can trace your delivery online or by calling DHL New Zealand Customer Service 0800 800 020

Shipping prices will vary for international.

Quality Standards

All products stocked on this website are of the highest quality and are STANZ approved. STANZ (Social Tonics Association of New Zealand) is the quality mark for the industry and means you know all these products are made by quality manufacturers.

Privacy Statement

At the we take our business and our customers privacy seriously. With this in mind you can be assured that any personal details provided by you will not be shared with any third party.

Our online payment system is secured by a 128-Bit SSL certificate and processed by the Paypro Payment Gateway.

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